The Gap Analysis is an effective evaluation of a retailer's current business and technology practices against defined strategies. This assessment highlights gaps in strategies, key positions, skill sets and processes required to build the foundation for leveraging current and future technologies.

• Business Practices
  
• Immediate Opportunities
  
• Industry Benchmarking
  
• Organizational and Resource Alignment
  
• Road Map - Phased Approach
  
• Cost / Benefit Analyses

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